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IOI Search: Ask Your Operation Anything

Plain-English answers about facilities, products, lanes, suppliers and carriers, with the numbers and sources behind them.

Oway ResearchOway2 min read

Most operational questions take ten seconds to ask and two days to answer. Which sites are nearly full this week? Which suppliers keep missing their dock windows? Where is product sitting the longest?

Today, answering any of those means pulling exports from several systems, joining them in a spreadsheet and emailing it around, by which point the data has often changed. Analysts across industry spend a large share of their week on exactly this work.

IOI Search answers the question directly.

Ask it like you would ask a person

Because an IOI node keeps a cleaned, current data lake of the operation, a question can reach across every connected system at once, whether the underlying data came from an ERP, EDI messages, nightly files or vehicle telemetry. You type it the way you would ask the most informed person in the building:

  • "How are my facilities doing this week?"
  • "Which suppliers are missing their dock windows into our western sites?"
  • "Where is inventory sitting longest?"
  • "What needs my attention today?"

IOI Search answers in plain English, shows the numbers behind the answer and lists the sources it used, so anyone can check the work before acting on it.

What comes back

What an IOI Search answer looks like
AskHow are my facilities doing this week?

Reno DC is at capacity and inbound dwell is up for the third week. Fresno is worth watching. Dallas has room.

  • Reno DC94% full3.8 days dwellAt capacity
  • Fresno plant78% full2.1 days dwellWorth watching
  • Dallas DC61% full1.4 days dwellHealthy
SourcesERP ordersEDI 214 statusELD positionsNightly WMS file

Illustrative example.

Ask how your facilities are doing and you get each site with how full it is, how long things are sitting, the trend over recent weeks and a status: healthy, worth watching or at capacity. Ask which suppliers miss their windows and you get them ranked by on-window performance, with the actual shipments behind each number.

Every answer links back to the records it came from, whether that is an order in the ERP, an EDI 214 status message or a position from a truck's ELD.

Reads this morning's operation

Traditional reporting describes how last month went. IOI Search reads the data lake as it stands right now, so "what needs attention today" reflects this morning's data across every connected system and permitted partner.

For teams, software and agents

People use IOI Search inside Oway OS. Software uses the same capability through the API, for example to ask a node a question from an internal tool. AI agents, including Juno, use it through MCP to understand the state of the operation before they propose or take an action.

Search respects the permissions on the node. A partner or agent sees only what its grant allows, and every query is logged.

From answers to action

An answer is most useful when it leads somewhere. If IOI Search shows two inbound loads about to collide at a site that is already nearly full, Juno can propose a fix, such as moving one delivery to an open window, and the site lead can approve it.

That handoff from seeing to doing is the subject of the next note: how we let AI act in the physical world safely. You can try IOI Search on the IOI page.

A painting of a mountain highway at dusk with the light trails of trucks.

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